The current state of identity verification in online chat platforms is relatively basic. Most chat platforms use email addresses or phone numbers to verify a user’s identity. While this is an excellent first step, it is far from foolproof. Email addresses and phone numbers can easily be fake, and many users can easily create multiple accounts using different email addresses and phone numbers.

Some chat platforms have started using two-factor authentication (2FA) to combat this problem. 2FA requires users to give two forms of identification, such as a password and a one-time code sent to their phone. This makes it much harder for someone to create a fake account, but it still needs to guarantee the identity of the person using the account.

The future of identity verification in online chat platforms will likely involve more advanced forms of user proofing. One possibility is the use of biometrics. This could include the use of facial recognition, voice recognition, or even DNA analysis. These verification methods would make it much harder for someone to create a fake account, as they would need to have the physical characteristics required for biometric verification.

In addition to biometric verification, the future of identity verification in online chat will also likely involve artificial intelligence (AI). AI can analyze patterns of behavior and detect fraudulent activity in real time. This would provide an additional layer of security for chat platforms, as it could see and prevent malicious activity before it occurs.

There is also a possibility of increased collaboration between chat platforms and other companies for online chat user authentication. For example, chat platforms could partner with banks and financial institutions to verify the identity of their users. This would provide a higher level of security for both the chat platform and its users, as the financial institution would be able to verify the user’s identity through their internal processes.

With chatbots becoming a leading communication platform between brands and consumers, businesses need a reliable partner to implement biometric authentication efficiently. authID, the top Jumio alternative, provides biometric solutions that can seamlessly integrate with a company’s existing cybersecurity measures. Schedule a demo today by clicking here or calling +1 (516) 778-5639. 

Biometric technology is necessary for workplace security. It enables businesses to accommodate remote and hybrid work arrangements without exposing themselves to growing cybersecurity risks. All biometric data, including fingerprints and facial mapping, is challenging to duplicate. Therefore, bad actors have limited opportunities to access confidential information and steal it for illegal purposes.

Workplace Protection

Biometric identification technology is fundamental to numerous industries. Without it, businesses would be susceptible to many online attacks, thefts, data breaches, and other security risks. Companies need toimplement high-quality technologies such as ID Document Capture, Selfie Capture, and 3D Face Map Creation to verify their employees and deter intruders from entering the workplace.

SaferAccess Control

Most large companies implement identity-based access control systems to create highly secure workplaces for their employees. 

But conventional access control solutions can cause frustration and anxiety. PIN entry needs a better user experience and must be managed with care. These credentials are susceptible to abuse or loss. And once they are hacked, the building and the business’ security might be compromised.

Employees can use biometrics to securely unlock doors or activate alarms in office buildings, manufacturing floors, or private rooms.Because of biometric authentication solutions, employees no longer need to worry about cards and PINs. Access to company files and business operations is protected, especially when the authorized person is not around.  Employees can utilize biometric technologies to obtain sensitive company data, accounts, and assets without compromising security.

Documentation of EmployeeTime and Attendance

Fingerprints are retained in biometric systems. When timekeeping information is uploaded to the database, the system will compare it to employee data.  When matched, the human resource personnel will determine the employee’s daily hours.  The biometric time and attendance system guarantee accurate and efficient data collection.

Facilitates the Recruitment Process

During the recruitment process, it is critical to exercise due diligence. The company must investigate a prospective employee’s background before employment. Several states require conducting a biometric background check. This is to increase applicant quality, hire the right candidate, determine whether the applicant has a criminal record, and avoid workplace violence. 

ServingClient Interests

Biometrics can aid in safeguarding client interests. Businesses typically store customer information, which is sensitive and needs security. Firms can use cutting-edge biometric authentication solutions to enhance data security and protect their client’s interests. When consumers are assured of their safety and protection, brand loyalty develops.

To learn more about biometric authentication solutions, visit authID.